It's funny how when you give people something, their response is often to ask for more.
In winter we typically have some pretty amazing specials to try and capture the few people looking for apartments that time of year. I'll get people that are getting a full $180 off the regular price per month. Later, when the come in to apply they want me to still give them the additional special we give people off their first month if they apply within 24 hours despite the fact that they waited a week and a half to apply. "Oh come on" they say "you can do that"
We decided to start providing people with free wireless internet and I've had multiple people ask me if we plan to offer free cable soon too and suggest that it would be a great thing to draw people in.
Just before I started working here, the regular manager was gone on hiatus and the temp one basically permitted anything. Want to dig up the grass and plant flowers? Sure, go ahead, I don't see why not. I started not long after the manager came back. In walking the community, we discovered that residents had taken it a step further and now were growing watermelons whose vines were starting to climb onto the parking lot pavement. The watermelons were pretty good size for growing in such a short time too: like the size of a cantaloupe.