No amount of doublechecking will fix that

The other day I had someone come in to sign their lease. One of the first things I have them do is to make sure that their name is spelled correctly on their lease. She pointed out that her name was spelled wrong.

I felt bad, especially because I thought I had double-checked the spelling.

After she left, I checked her application. It turns out, printed very clearly on the application, she had spelled her own name wrong.